This webinar was presented live on 24 October 2023 as part of Law Awareness Weeks @ CDC 2023.

Are you tired of endless arguments over property boundaries, noisy gatherings, or unruly pets? Delve into a comprehensive exploration of mediation techniques, legal rights and responsibilities, and proactive communication approaches that can transform contentious relationships into harmonious coexistence. Uncover practical tips on addressing common disputes like noise disturbances, shared amenities, and property encroachments. 

Join our moderator, Philip Lin Sing Man (Vice President and Senior Counsel, Marriott International) and speakers, Lim Lei Theng (Partner, Allen & Gledhill) and Sunil Rai (Master Mediator, Community Mediation Centre) as they provide real-life case studies and advice to equip you with invaluable strategies and insights on effectively resolving conflicts with your neighbours. Gain the knowledge and tools you need to navigate the intricate landscape of neighbour conflicts and achieve lasting resolutions. Let’s take the opportunity to foster better neighbourly relationships and foster a sense of unity within your community.

Most neighbour disputes can be resolved effectively and amicably with a little thoughtfulness and patience.

You can try the following steps:

Before the conversation

• Identify the most appropriate time to approach your neighbour. 
• Do not confront your neighbour when you are angry as this may upset them.
• Work out what you want to say before you speak to your neighbour.

During the conversation

• Do not lose your temper as this would make things worse.
• Keep calm and be polite while you attempt to talk things through.

Ending the conversation

• Thank your neighbour for their time and leave on a friendly note. 
• Wait a few days to see if the problem has been solved.

Residents can also contact grassroots leaders for help with speaking to the neighbour.

You can get formal mediation services at the Community Mediation Centre (CMC), which has a panel of trained volunteer mediators.

During a mediation session, a trained mediator will be present to help facilitate the conversation between you and your neighbour to try to reach a mutually acceptable agreement.

Mediation sessions at the CMC are voluntary, and each party has to agree to attend.

You can find out more about this service through the CMC website.

For residents who wish to take the matter to court, they can apply to the Community Disputes Resolution Tribunals (CDRT). The CDRT may order both parties to go for mediation before hearing the case.

A claim can be filed with the CDRT only if the neighbour in question lives in the same building or within a 100m radius of the applicant’s home, and is not living in the same home.

Claims to the CDRT must be made online via the Community Justice and Tribunals System, and will need supporting documents such as police reports, mediation agreements and evidence supporting the claim. If found guilty, the neighbour has to comply with the court order from CDRT.

You can find out more about this through the SG Courts website.